I need help with something at the college. Where do I go?
Answer
Below is a list of various departments and what services they provide for students. Some departments have certain requirements that students must meet in order to qualify for to use services. If unsure, check with your success coach. You may need to be logged into the SCC portal for some of these links to work.
Success Coaching: School can be overwhelming at times, both inside and outside of the classroom. Your Success Coach can help you with strategies surrounding studying, time management, identifying your strengths and setting goals. They also work to help you better engage with campus resources and other students as a means of building a strong support team. Each SCC student is assigned a Success Coach. They are a great point of contact and can easily be found through the MAP system. You can find a link to MAP on your Student Portal homepage. You can also request a meeting with your coach in this same place to help you with any issues you are having at SCC.
For more information, see Success Coaching
Admissions: Explore admissions requirements based on what kind of student you are, browse scholarships and financial aid, and send a message to our team if you have questions.
Admission Services:
- Helping you find your academic and career pathway according to your abilities and interests
- Assisting you in determining short- and long-term educational and career goals
- Providing career exploration and information
- Signing you up for New Student Orientation at SCC to set you up for success at SCC
- Assisting with first semester course selection and scheduling
For more information, see SCC Admissions. You can apply or make appointment with admission.
Academic Advising: Academic advising is here to support your academic journey by helping you plan your courses, explore majors, stay on track for graduation, and connect with resources tailored to your goals. Whether you're exploring options or finalizing your academic path, we're here to guide you every step of the way.
Advising Resources:
- Schedule an appointment with a Giles Campus Academic Advisor
- Ordering Textbooks
- Program Change Form
- GPA Calculation Worksheet
- SCC Financial Aid
For more information, see Academic Advising. This includes steps for preparing for Advising Session.
AIM: AIM is designed to help students in need with career/technical programs (i.e. not Associate of Arts or Associate of Science, not transfer students). They also cannot help with general education courses or transitional courses, or courses that are labeled 'pre-' like 'pre-nursing' or 'pre-respiratory.'
Aim can help students meeting the eligibility requirements with laptops, calculators and other course materials, books, childcare, city bus passes, etc. You must complete a new application (if eligible) each semester - complete it on their portal website.
To be eligible, you must:
- be enrolled in a career or technical degree (no AA/AS or transfer), and the need must be for specific courses (see above); you must have completed the FAFSA, used all your other financial aid first, have a cumulative GPA of 2.0 or higher, and enroll in at least 6 credit hours (clinicals count).
For more information, see AIM Center. **this program has strict eligibility requirements
Career Services: Help students with transitioning into the world of work by linking the College’s academic and career programs to business and industry, disseminating information, via an online job bank, about full-time, part-time, internships, and summer jobs, as well as providing support for job-readiness skills, including resume writing, interview techniques, and job search skills. They also have career closet with free new and gently used business and professional attire for students and recent alumni.
For more information, see Career Services.
Campus Police Department: This is where you get your parking decals and lost and found for the campus is. If you are a returning student or lose your student ID, you would go here to get it replaced. There may be a fee involved. New students get IDs from Admissions or at student orientations.
24/7 HELP - 864-592-4911
For more information, see Spartanburg Community College Campus Police Department.
Chaser's Food Pantry: Chaser's Pantry serves to fight hunger and food insecurity on all of our campuses by providing basic nutritional food for eligible current students. Chaser's Pantry receives donations through the SCC Foundation and local businesses that allow us to provide snacks, non-perishable food items, hygiene products, and household items. We can also assist with additional resources on an off campus that promote the overall well-being of our student.
For more information, see Chaser's Food Pantry
Counseling Services: College is a time of adjustment and transition, and it is not uncommon to have a mental health challenge during this time. If you experience a mental health challenge, you are not alone! It is common—and treatable. Counselors with the SC Department of Mental Health, are here on campus to provide counseling services to better serve SCC students.
If you or someone else is experiencing a mental health emergency or crisis: Call the SCDMH Mobile Crisis Unit at (833) 364-2274 or SCC Campus Police at (864) 592-4911. Someone will be dispatched immediately.
For more information, see SCC Counseling Services. Students can request counseling through the student portal.
Community Resource Coordinator (CRC): contact Sommer Means, smeans@uwpiedmont.org Email: meanss@sccsc.edu and 864-913-7762. Sommer is at SCC part-time (shared with Converse) to help connect our students to community resources through the United Way. She can help with financial counseling, housing, education, transportation, employment, tax preparation, etc.
Financial Aid and Veteran Affairs Office: The Financial Aid Office participates in a variety of financial aid programs with the goal of assisting SCC students obtain the necessary funds to pay for their educational pursuits. Our office provides assistance to veterans, service members, and eligible family members who wish to receive VA Education Benefits while enrolled in curriculum programs at SCC. The U.S. Department of Veteran Affairs is the only agency that can determine eligibility for and award this benefit. To determine eligibility, call the VA Regional Office at (888-442-4551), then contact SCC's office to obtain the appropriate forms for certification.
For more information, see Financial Aid and Veteran Affairs Office.
Information Technology (IT) Help Center: Your go-to source for resolving technical and computer issues. Our dedicated team is here to provide effective solutions. Let's get your tech problems sorted out so you can focus on your studies hassle-free!
IT Quick Links
For more information, see IT Help Center.
Office of Student Compliance and Engagement: The Office of Student Compliance and Engagement is responsible for assisting students with Student Conduct, Title IX, Complaints/Grievances, Chaser's Pantry, Community Resources, and more. Here is a list of the services this office assist students with:
- Submitting a Complaint or Grievance
- Chaser's Pantry
- Community Resources
- Title IX
- Student Rights and Responsibilities
- Student Conduct Process
- Types of Academic Misconduct
- Academic Misconduct Process
For more information, see Student Compliance and Engagement.
Registrar's Office: The Registrar's Office is responsible for course registration, maintaining student records, official grades, evaluating and granting transfer and advanced placement credits, grade changes, course substitutions, graduation and record archival maintenance.
Helpful Registrar Links:
- Transient Form
- Order an Official Transcript
- Personal Information Change Form
- Schedule Change Form
- Transfer Equivalency Request Form
- Enrollment Verification Request
Registrar -How To documents
For more information, see Registrar's Office.
SCC Foundation: The Spartanburg Community College Foundation's primary function is to provide financial assistance to SCC students through scholarships and emergency assistance funds.
Our scholarship application is open from January 2 through April 15 each year.
Other Fund Specifics:
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The Fill the Backpack Fund is for a first semester freshman or a student returning after being out of school for more than two years.
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The Rufus H. Foster, Jr. Book Fund is for students living in Cherokee County and enrolled in six (6) or more credit hours. Students can receive this fund as long as they maintain a 2.2 or higher GPA.
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The Sherry Vaughn Emergency Book Fund is for students that have successfully completed six (6) or more credit hours and have a GPA or 2.0 or higher.
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The Ike McKissick Student Success Fund is for students enrolled in six (6) or more credit hours at the Union Campus or who are full-time residents of Union County. This fund helps with textbooks or supplies needed to participate in course work or training at SCC. Students can receive this fund as long as they maintain a 2.2 or higher GPA.
For more information, see Spartanburg Community College Foundation.
SCC Online: SCCOnline is here to help students and faculty with online learning. We provide the campus with D2L Brightspace, Panopto, Respondus LockDown Browser, and Honorlock.
Helpful SCC Online Information
- Panopto Support
- LockDown Browser
- Honorlock
- When to Clear Your Cache
- D2L Accessibility
- Computer Requirements
- Logging in to D2L
- SCCOnline Information and Tips
For more information, see SCCOnline.
Student Disability Services: The office of Student Disability Services at SCC helps students manage the challenges and limitations imposed by disabilities. Student Disability Services’ mission is to partner with faculty, staff, and students to create inclusive and accessible learning environments while facilitating academic success through innovative support services and programs.
For more information, see Student Disability Services Students can register with SDS through the student portal.
Student Life: Has events for students and in charge of student organizations and Chaser. To see more about upcoming events or about student organizations, you can check out their page.
For more information, see Student Life.
Testing Center: Available for taking tests in certain circumstances.
- Approved SCC students taking online classes
- SCC students completing make up tests
- Students with testing accommodations that cannot be met in a classroom
For more information, see Testing Center.
The Learning Center (TLC): The TLC offers free tutoring in-person or online to students in English, Math, Accounting, Sciences, ASL, Spanish, ELL, CPT170 as well as general help with software like PowerPoint. You can get your papers/projects reviewed for grammar, punctuation, writing, etc. They also help students learn to navigate D2L and connect any courseware and accessing online textbooks and publisher software.
For more information, see The Learning Center (TLC).
Trio Student Support: Trio offers tutoring, personal counseling, assistance with academic and career needs/goals, cultural/leadership activities, etc. To be eligible, students must meet one of the following criteria:
- Be a first-generation college student (meaning neither parent has a four-year degree or the custodial parent in a single-parent family does not have a four-year college degree)
- Currently reside in an economically disadvantaged household--TRIO-SSS staff will help you to determine if you meet these criteria
- Have a verified, documented disability
TRIO-SSS Services Offered Students meeting eligibility requirements
Tutoring |
One-on-one and group tutoring |
Personal Counseling |
Counseling to assist you with personal, emotional or social issues |
Assistance with Academic Needs |
Study skills workshops, one-on-one academic counseling & planning sessions |
Assistance with Career Goals |
Career workshops and career counseling services |
Assistance with Transfer Planning |
Individualized transfer planning sessions, tours of local 4-year colleges, and workshops |
Financial/Economic Literacy |
Workshops, referrals, resource directory and connection to community providers to help increase your understanding of personal finances |
Peer Mentoring |
"Learn the ropes" of being an SCC student from fellow successful & experienced TRIO-SSS participants |
Cultural Activities |
Cultural activities are provided each year to increase your cultural awareness |
TRIO-SSS Leadership Development |
Development of leadership skills and student involvement in coordinating leadership activities |
For more information, see TRIO Student Support Services. **this program has strict eligibility requirements